Our International exposure
In today’s world we need to be internationally exposed and connected
The world is our oyster
We keep our ears to the ground and bring back what could benefit us in South Africa.
We are part of the World Credit Congress and have hosted this prestiges event twice in South Africa. Eugenè Joubert, our Group Chairman has been part of the Academic Team of the WCCE since 2012.
The World Credit Congress and Exhibition – WCCE – is a platform for the exchange of ideas, knowledge, research and a forum for interaction between National and International Credit and Risk Management Professionals together with Colleagues involved in all areas of Collections and Accounts Receivable Management. The WCCE started in Mexico in 2007, then moved to Ireland in 2009, Australia in 2011, Africa in 2013, Romania in 2016, South Africa in 2020 and Dublin in 2022. The members of the WCCE are: Luis Eduardo Pérez Mata (Mexico), Declan Flood (Ireland), Josef Busuttil (Malta), and Eugenè Joubert.
International Certification Interventions
International Certified Collection Advisor
ICCA
INTERNATIONAL TRAINING and CERTIFICATION for COLLECTION AGENTS in CONSUMER DEBT
This program covers each of the points in the guidelines listed in the agreement executed between CONDUSEF and the Asociación de Profesionales, Cobranza and Servicios Jurídicos in Mexico. It further meets the requirements of the Code of Ethics and regulations throughout Latin-America and internationally. It also meets the requirement of the FDCPA for the U.S.A. and Debt Collectors Act of South Africa and some other regulations focused on maintaining ethics as a principle in the process of negotiating the collection of debts.
Benefits of the Certification Process
For the Organization:
• Highly qualified and certified staff.
• ROI on the Training Budget
• Competitive Advantage due to International Best Practices
• Qualitative and Quantitative operations improvement in:
• Increased Client Service indicators,
• Better productivity results (more money collected),
• Control and supervision of internal processes and policies.
• Compliance with regulatory or legal standards existing in each country.
For Collection Agents:
• Clear and accurate information on expected or desired performance levels.
• Professional, institutional and personal development.
• Curriculum acknowledgement for career enhancement purpose.
• Use of the designation ICCA behind their name to show colleagues and organizations their achievement.
Contact us today to get your Collection Agents trained on International standards and have them certified with the ICCA designation.
International Profit Centre Credit Specialist
PCCS
The PCCS designation from obtained from PCCG International
PCCG is an international organisation, with leading representatives based in the USA, Latin America, Europe and South Africa. We aim to change the way that Credit Professionals and the businesses for which they work perceive their role, by opening their eyes and minds to the Profit System of B2B and B2C Credit Sales.
We aim to change the way that credit professionals, and the businesses for which they work, perceive their role, by opening their eyes and minds to the Profit System of B2B and B2C Credit Sales – the proven methodology created by PCCG Members.
The Profit System training program is designed to help students fully understand the rationale, strategy and methodology of the Profit System so they can move towards certification as a Profit Centered Credit Specialist.
Contact us today to get your Credit Managers trained on International standards and have them certified with the PCCS designation.
International Credit Management Practitioners
CMP (int)
The CMP (Credit Management Practitioner) is the only global credential designed to recognise exclusively the experience of the Credit Management Practitioner and promote further investigation into relationships that promote career development.
The CMP certification initiative has come about through the collaboration of seasoned Credit Professionals from around the world. It was noted that a large segment of credit and collection practitioners did not have access or opted not to join associations, with mechanisms to further develop and promote their careers.
The decision was taken to address this shortfall and the resulting opportunity is the awarding of a CMP designation to candidates who successfully sit through the process.
View > CMP
South African Credit Affiliations
Federation of Credit Management of South Africa
FCMSA
Credit Management is a function performed within a business to improve and control credit policies that will lead to increased revenues and lower risk, including increasing collections, reducing credit costs, extending more credit to creditworthy customers, and developing competitive credit terms.
The FCM was founded in 2010 to fill the vacuum that exists in having a united Credit Management Industry approach to all facets of credit in South Africa. The FCM is not a controlling body, it is a forum, comprised of partner organisations, companies and individuals, each of whom seeks to bring attention to issues that are of importance in credit management.
Each such partner that comprises the FCM maintains control over its operations or constituency.
view > FCMSA